Skip to content

Shipping policy

HOW MUCH DOES SHIPPING COST?

If your order totals more than 50€, shipping will be free.

If it is less than 50€, shipping costs will be the following:

  • Shipping within the Peninsula is 3.95 euros
  • Shipping to Palma de Mallorca is 7.50 euros
  • Shipping to Ibiza or Menorca is 9.95 euros

Important!

Transport to the island of Formentera will have an additional cost of 8 €.

Shipping to the Canary Islands, Ceuta and Melilla not available at the moment.

Don’t forget that associated customs charges, tariffs or other extra costs will be charged to the buyer and are not included in our shipping cost totals for any of our products. If you have any doubts, we strongly
recommend that you contact the official customs office to be correctly informed of any cost that could be charged to you by that entity.

If your order cannot be delivered because the agency could not contact you, we will reimburse the cost of the products minus the shipping (and return shipping) costs. To avoid this situation, it is very important that you carefully review your shipping address details, as well as provide a telephone number that the carrier can use to locate you in the case of any unforeseen event.

WHO MANAGES OUR SHIPMENTS?

Your order will be carefully shipped with Envialia.

HOW LONG WILL IT TAKE TO ARRIVE?

Shipping time is estimated between 24 and 72 hours, although it is always possible that you will receive it closer to within 24 hours than within 72. Cool, right?

CAN MY SHIPMENT BE DELAYED?

There are many things we can control in life, but unfortunately not all of them. It is possible that your shipment might be delayed during certain times of the year such as sale seasons, new product launchings, or holiday seasons like Christmas, Easter week, etc…

These occurrences will be rare, but we find it prudent to inform you in case you're not much of a fan of the slow life.

I NEED HELP WITH MY ORDER. WHAT SHOULD I DO?

Don't worry, we are listening. You can send an email to hola@pepitaviajera.com or a Whatsapp to our number 698 983 384 and we will help you with anything within our control.

A verb was just born…

Pepitear!

A fun way to discover the world. Subscribe and we will keep you updated. You will also benefit from many advantages in your purchases.

Start pepitear now!

Utilizamos cookies propias y de terceros para mejorar nuestros servicios y mostrarte publicidad relacionada con tus preferencias, mediante el análisis de tus hábitos de navegación. Más Información    Configurar Cookies
Privacidad